Previous Job
Previous
ServiceNow Admin
Ref No.: 18-33418
Location: Chicago, Illinois
Position Type:Contract
Start Date: 05/14/2018
Job Title ServiceNow Admin
Relevant Experience & Experience Required
(in Yrs)
10+ years
Key words to search in resume Java Script, XML, CSS, ServiceNow
Technical/Functional Skills -MUST HAVE SKILLS
  • 8+ years' experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool
  • ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change and Service Catalog
  • System/Process Automation (Orchestration) experience
  • Experience with working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5
  • Understanding of Configuration Management as it relates to ITIL
  • Web Services Integration (SOAP,REST, and JSON)
  • Experience implementing systems using the Agile/Scrum methodology
  • Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis
  • and system design
  • Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions
  • ITIL certification
  • ServiceNow Implementer is a plus
Roles & Responsibilities
  • Adapts existing methods and procedures to create possible solutions to moderately complex problems.
  • Understands the strategic direction set by management as it relates to team goals.
  • Uses considerable judgment to determine solution and seeks guidance on complex problems.
  • Determines methods and procedures on new assignments and collaborates with other team members.
  • Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third party software integrations
  • Obtain and analyze business requirements and document technical solutions
  • Develop, design and rollout new application modules, workflows and catalog requests
  • Research new functionality and recommend solutions that deliver customer value.
  • Design and delivery of technical solutions based on the ServiceNow platform
  • Leadership skills in technical initiatives
  • Generating detailed documentation
  • Communications that clearly articulate solutions and the ability to perform
Start date (dd-mmm-yy) ASAP
Duration of assignment (in Months) 12+ Months
Work Location (State, City ) Chicago, IL