Support Executive
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Support Executive
Ref No.: 18-32403
Location: Chicago, Illinois
Position Type:Contract
Start Date: 05/10/2018
Requirement ID:5643379

BA Recruiter Name: Raviraj Haribhau Jain

Role name : Support Experience
Location : Chicago(Downtown), IL

Max pay: $48

Desirable Skills:
  • Candidate should have good experience in support projects with strong Windows based applications installation/configuration and troubleshooting knowledge on Windows 2008 R2 and Windows 2012
  • Should be able to check windows services status, service running port, able to check the logs, events and other parameters for debugging.
  • Should have knowledge of IIS , MSTSC and Tasks. Should be able to verify performance of a windows host (e.g. CPU/Memory utilization)
  • Knowledge on working on Linux would be good to have
  • Should know the basic commands in Linux and their usage like grep ,find ,ls ,echo etc
  • Used any tool for workflow tracking like Service Now
  • Understands the support workflow at different levels L1 /L2/L3 and Business teams
  • Experience of working in Finance domain based projects preferable