Previous Job
EMC Storage (L-3)
Ref No.: 18-32144
Location: Alpharetta, Georgia
Start Date: 05/09/2018
 Title: EMC Storage (L-3)
Location: Alpharetta, GA
Term: Full-Time
Salary : DOE or 110K range
Emp Status: USC & GC only
Customer: RFIH
Key Skills: Core Technical Requirements:
EMC VMAX, VNX, XtreamIO, Recovery Point ,Unity ,EMC ECS , Purestorage , CISCO MDS  and Brocade switches
Should be very strong  with EMC Symmetrix/Vmax.
General Description:                                                                                    
-       Reporting to the Track Lead / Team Lead                                     
-       Helping team members in case of Issues/Technical Problems                                                            
-       Troubleshooting technical issues                                     
-       Ensuring that the processes are adhered to                                               
-       Responsible for successful completion of Installation, configuration and migration                  
-       Ensure maximum uptime according to the SLA                                         
-       Responsible for building / maintaining a test environment                                  
-       Improves and maintains customer and employee satisfaction                                           
-       Implementing new technologies and design changes                                            
-       Planning Backup/Restoration Strategy for 24x7 operation support                               
-       Applying patches/upgrades to maintain security level                                           
Technical Requirements                                             
· Mentoring and guide new Team Members                                       
· Handling tickets / requests                                       
· Troubleshooting technical issues and perform RCA.                                      
· Defining processes and ensuring that the processes are adhered to                                     
· Ensure maximum uptime according to the SLA                                                
· Understanding of Multi-geo support environment                                       
· Responsible for building / maintaining a test environment                                        
· Improves and maintains customer and employee satisfaction                                 
· Suggests new technologies and design changes                                             
· Monitoring and maintaining SLA requirements by the team members                                 
· Planning Backup/Restoration Strategy for 24x7 operation support                                         
· Suggesting patches/upgrades to maintain security level                                             
· Testing / Auditing/processes as required from time to time                                                      
· Process adherence & Security compliance                                        
· Customer feedback ( Appreciations, CSAT survey results)                                         
· KB preparation and review, Knowledge sharing & documentation                                         
· Root cause analysis / Problem Management + Capacity / Architectural Management   
· Helping Solution Architects to implement suggestion for improvements.                                           
· Liaise with HCL internal, external vendor and customer teams to meet project objectives.        
· Work with Project Managers in making project plans and estimating work efforts.                        
· Should be an expert in data migrations (Host and Storage based).                                         
· Should have the ability to help and guide Storage implementations.                                     
· Have complete understanding and experience in designing, implementing and migrating as per the project requirements.                                  
Years of Experience:                                     
Total        :  9-10+ years' experience                                               
Relevant :  8+ years of Enterprise-class EMC products                
A)     Core Technical Requirements:                                        
EMC VMAX, VNX, XtreamIO, Recovery Point ,Unity ,ECS , Purestorage , CISCO MDS  and Brocade enterprise switches
• Capacity Planning and capacity upgrades, knowledge of SRM Suites.
• Implementation support of Recover point  for production systems
• Storage Data Migration, SAN Copy etc.
• Recovery Point Appliances Replication management
• XtreamIO management
• Storage Architecture understanding
• Physical FC & Network connectivity understanding
Certification requirements (optional)                                  
EMC certified