Nice In-Contact Developer
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Nice In-Contact Developer
Ref No.: 18-31654
Location: Plano, Texas
Position Type:Full Time/Contract
Experience Level: 8 Years
Start Date: 05/08/2018
 
Must have skills – 
In  Depth Knowledge in NICE In-Contact cloud solutions,
Knowledge of designing and development of strategies & IVR coding through In-Contact Studio,
In depth Knowledge on genesys7.6/8.x  tools and applications,
knowledge in Java for IVR call flow coding and migration,
Skills in Tools like In View, In-Contact Press Path, In-Contact Softphones(Max), In-Contact Call back tools,
Design and Development of IVR call flow using NICE In-Contact,
Expertise in resolving issues and bug fixing,
Good communication skills.

Good to Have skills  --
Migration skills from Genesys to NICE In-Contact cloud solution,
Genesys Framework,
Integration skills with middleware system,
SQL and Oracle skills,
Experience on reporting tools,
Experience on PBX integration