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SFDC Project Manager
Ref No.: 18-31094
Location: Cleveland, Ohio
Position Type:Direct Placement
Experience Level: 11 Years
Start Date: 05/04/2018
 Job Title: SFDC Project Manager
Location: Cleveland, OH
Position Type: Full Time
Required Skills:
  • Minimum 3+ years managing complex CRM software projects as an external consultant for a Global Consulting firm (onsite/offshore model)
  • Minimum 5 + years implementing technology based applications
  • Knowledge and experience with both waterfall and agile project methodologies
  • Exceptional analytical and quantitative skills with great attention to detail
  • Ability to manage expectations (e.g., technology design, personality differences) with client while suggesting solutions that result in desired outcomes
  • Excellent presentations development, verbal and written communication and delivery ability (to all levels of the organization)
  • Excellent meeting management skills (e.g., agenda, managing expectations, facilitation, follow-up)
  • Exposure to a multiple industries, B2B and B2C business models
Roles & Responsibilities:
  • Responsible for the delivery of a project or portions of a project
  • Accountable for developing, managing (i.e., change control) and communicating project scope for related projects
  • Leverage understanding of functionality and design to provide recommendations and guidance to meet project goals
  • Ensure quality and completeness of project financials (e.g., labor, capital and operational expenditures) for estimates, budgets and actuals
  • Ensure clear communications of project responsibilities, issues, risks (e.g., expectations, assignments, reviews) necessary to ensure desired project outcomes
  • Facilitate issue resolutions between team members in a manner that keeps everyone productive and highly motivated.
  • Develop and manage project control efforts: project plan, work breakdown structure, meeting calendars (e.g., Steering committee), change control, commination plan, risk management etc.
  • Ability to manage, mentor and lead teams
  • Ensure coordination of work efforts across workgroups (e.g., US based and offshore teams)
  • Internal and External Stakeholder management
  • Act as a single point of escalation across project groups
  • Software
  • Efficient with MS Project
  • PMP Certification a plus
  • Certified Sales Cloud or Service Cloud Consultant a plus