Customer Service Rep
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Customer Service Rep
Ref No.: 18-30915
Location: Plano, Texas
Position Type:Contract
Start Date: 05/04/2018
Knowledge/Experience: 
-              Graduate with 0 -3 yrs of relevant work experience
-              Experience of working in an email/chat process will be preferred
-              Customer service experience specifically in Insurance/pensions would be preferred though not mandatory
-              Experience of working in a US process will be an added advantage
 
Competencies/Skills:
 
-              Ability to read/write grammatically correct English with the customer.
-              Good spoken and written communication skills
-              The ability to be polite and courteous and helpful at all times
-              The ability to interpret the customers query and requirements
-              Ability to work in a target oriented environment
-              Good team player
-              Ability to Multitask
-              Typing speed of 30wpm