SFDC Project Manager
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SFDC Project Manager
Ref No.: 18-30243
Location: Cleveland, Ohio
Position Type:Full Time/Contract
Experience Level: 10 Years
Start Date: 05/02/2018
 Relevant Experience: 8+  years
Education: Bachelors Degree, Masters degree a plus
Critical Needs
•Minimum 3+ years managing complex CRM software projects as an external consultant for a Global Consulting firm (onsite/offshore model)
•Minimum 5 + years implementing Salesforce.com technology based applications
•Knowledge and experience with both waterfall and agile project methodologies
•Exceptional analytical and quantitative skills with great attention to detail
•Ability to manage expectations (e.g., technology design, personality differences) with client while suggesting solutions that result in desired outcomes
•Excellent presentations development, verbal and written communication and delivery ability (to all levels of the organization)
•Excellent meeting management skills (e.g., agenda, managing expectations, facilitation, follow-up)
•Exposure to a multiple industries, B2B and B2C business models.

Roles & Responsibilities
•Responsible for the delivery of a Salesforce.com project or portions of a Salesforce.com project
•Accountable for developing, managing (i.e., change control ) and communicating project scope for Salesforce.com related projects
•Leverage understanding of Salesforce.com functionality and design to provide recommendations and guidance to meet project goals
•Ensure quality and completeness of project financials (e.g., labor, capital and operational expenditures) for estimates, budgets and actuals
•Ensure clear communications of project responsibilities, issues, risks (e.g., expectations, assignments, reviews) necessary to ensure desired project outcomes
•Facilitate issue resolutions between team members in a manner that keeps everyone productive and highly motivated.
•Develop and manage project control efforts: project plan, work breakdown structure, meeting calendars (e.g., Steering committee), change control, commination plan, risk management etc.
•Ability to manage, mentor and lead teams.
•Ensure coordination of work efforts across workgroups (e.g., US based and offshore teams)
•Internal and External Stakeholder management.
•Act as a single point of escalation across project groups
Software
•Efficient with MS Project
Certifications
•PMP Certification a plus
•Certified Salesforce.com Sales Cloud or Service Cloud Consultant a plus