Ref No.: 18-29596
Location: San Jose, California
Start Date: 04/30/2018
 This is to place a IVR Testing requirement for San Jose Location as per below details:
 
Minimum Qualifications:
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  • BA/BS degree
  •  in Computer Science, related technical field or equivalent practical experience.
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  • Previous experience
  •  testing enterprise size Interactive Voice Response Systems or similar voice enabled applications
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Location: San Jose, CA
Buy rate: $55/hr
Responsibilities:
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  • Experience with Call flow,VUI Spec and Design diagrams is required.
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  • Knowledge in DTMF/Speech testing of IVR.
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  • Good Knowledge of CTI, Agent skills and Call Routings.
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  • Must have knowledge in IVR reports and logs verifications.
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  • Ensure the correctness and completeness of voice applications
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  • Test applications by: reviewing existing and newly-submitted
  •  tests for correctness and usability, creating new tests where missing, updating, improving, and correcting tests where necessary
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  • Encouraging community involvement and collaboration in the
  •  creation and use of the test suite.
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  • Write comprehensive test plans and corresponding test cases
  •  for basic components and features.
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  • Find bugs and apply engineering rigor to reproduce and diagnose
  •  those bugs, write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively
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  • Experience with testing multi-lingual voice applications is
  •  preferred
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  • Good working knowledge of one or more programming/scripting
  •  languages is preferred