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NC FAST P4 Trainer/Content Dev
Ref No.: 18-28678
Location: Durham, North Carolina
Start Date: 04/25/2018
Status New
Position # 531579
Position NC FAST P4 Trainer/Content Dev
Client Name State of North Carolina- NCDHHS
Worksite Address Research Triangle Park, Durham, NC 27709
Tenure 12+ Months  
No. of Openings 2 (INTERVIEW TYPE: In Person)
No. of submittals 2

  • LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?
  • Some local travel may be required in performance of the work. Do you accept this requirement?
Skill Matrix:
Skill Required/ Desired Amount of Experience Candidate Experience Last Used
Experience in curriculum design and developing training materials for adult learners Required 3 Years    
Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. Required 3 Years    
Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. Required 3 Years    
Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. Required 3 Years    
Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. Required 3 Years    
Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) Required 3 Years    
Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML Required 3 Years    
Experience in designing and delivering computer-based training instructional design, with learning program design systems. Required 3 Years    
Experience in software that may include Adobe FrameMaker, Adobe Captivate, Photoshop, Adobe Breeze, Dreamweaver, Visio or other training applications. Required 3 Years    
Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. Required 3 Years    
Experience developing interactive media presentations that enhance the online educational experience Required 3 Years    
Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. Required 3 Years    
Ability to assist with basic application software and hardware support Highly desired      
Must have strong understanding of internet concepts and web technology Highly desired      
Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. Highly desired      
Experience evaluating student progress and making recommendations for continued training participation curriculum and . Required 3 Years    
Experienceproviding feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. Required 3 Years    
Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. Required 3 Years    
Knowledge of and experience with child welfare programs and policies in NC county departments of social services. Highly desired      
SHORT DESCRIPTION: NC FAST requires the services of a trainer/content developer to support training implementation of NC FAST Project 4 modules.
COMPLETE DESCRIPTION: The NC Department of Health and Human Services seeks contract resources to assist with the training and implementation of NC Families Accessing Services through Technology (NC FAST). The primary purpose of NC FAST Training Developer is to analyze the NC FAST system functionality to develop classroom facilitator-led learning solutions and eLearning courses to support NC FAST implementation. This position will work closely with the Training Lead, Training Scripts Writer, Applications Lead and subject matter experts to understand requirements to design training and develop course materials, to develop and maintain Adobe FrameMaker templates and scripts, and to revise training materials for instructional training of adult learners. Using this base, this resource will also be responsible for providing effective and creative classroom and virtual facilitation of training for all levels of employees who oversee and administer social services programs that are managed through the NC FAST system.