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Desktop Analyst
Ref No.: 18-28591
Location: Lima, Ohio
Position Type:Contract
Start Date: 04/25/2018
 Role: Desktop Analyst.
Experience: 3-6 years for Lima, OH (USA)
Contract: 6 months

Information Technology or technical institute degree / certificate in Computer Science or the equivalent combination of education, technical designations and work experience

Required Skills:
  • Ability to interact with business end-users at all levels of the organization
  • CMDB, SCCM, Service Now knowledge
  • Possess a friendly, can-do and mature attitude focusing on great customer service
  • Excellent written and verbal communication skills
  • 1-5 years previous level 1-2 technical support experience
  • Reliable, dependable, and skilled deployment and migration technician
  • Experience in end-user support and Windows 10 implementation and troubleshooting knowledge
  • Experience with Windows 10 OS, MS Office, Active Directory, Group policies, anti-virus software, Windows domain networking, local area networking
  • Experience with current desktop, laptop, peripheral technologies.
  • Experience with imaging machines
  • Experience utilizing client remote control solutions.
  • Physical ability to lift 30-50lbs on a daily basis
Availability and flexibility to work outside standard 8-5 business hours when required