Ref No.: 18-28428
Location: Pittsburgh. CLeveland, Pennsylvania
Position Type:Direct Placement
Start Date: 04/18/2018
IVR Domain experience with Testing of DTMF and Speech Recognition Application and Call Flows.
Experience in testing of Inbound and Outbound voice applications on Avaya Voice Portal/Experience Portal.
Experience with Testing of Genesys CTI Call Routing.
Experience and Knowledge of Voice Portal Managemnt Systems (VPMS) Configurations.
Knowledge of Skill Based Routings, Exit Points and Vector/VDNs
Working knowledge of IVR Testing with Agent Desktop Applications.
Demonstrated abilities in supporting UAT with Line of Buisiness.
Knowledge Application of software development life cycle concepts Manual Testing.
Extensive Manual Testing Experience including Test Planning, Test case Design, System and Functional Testing, Integration Testing, Regression Testing .
Able to handle Complete projects deliverables within set timelines and quality standards.
Able to interact with interfaces and internal groups as part of test support activities and project implementations.
ALM11 experience.
Experience Test Planning, Test Case management.
Experience Requirement Analysis and  Tracibility Matrix.
Experience Test Execution.
Experience in Defect Tracking and Reporting.
Experience in Offsite-onsite model.
Able to havle the QA team.