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Business Process Analyst
Ref No.: 18-27274
Location: Los Angeles, California
Position Type:Contract
Start Date: 04/19/2018
Business Process Manager with strong 8+ year's process mapping experience

Roles & Responsibilities:
  • Interview stakeholders and process owners to define processes
  • Level I to Level III requirements/mapping detail experience.
  • Designs complex business processes
  • Ensures process mapping is complete.
  • Support project execution through maintaining business rule documentation, tracking task completion reports, updating project status, escalating issues, and improving process to produce member communications
  • Prepare and create business requirements for systems enhancements
  • Utilizes business analysis, data mapping and data validation to develop coding specifications
  • Develops test cases to verify accuracy and quality
  • Executes testing for assigned deliverables; identify and document test defects, document quality issues and communicate defects to assure resolution
  • Determines process recommendation documents, including presentations, process maps, supporting metrics, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.
  • Shares accountability for realization of results with process owners and present recommendations to stakeholders and process owners.
  • Defines, develops, and evaluates performance metrics to establish process success, and may participate in working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable measures of success.
  • Reviews data post- implementation to measure success; participates in defining standards of improvement success.

Required Qualifications:
  • BA/BS degree required or equivalent experience
  • 5+ years of experience with understanding scope definition and requirements gathering
  • Ability to effectively create and present quality data and findings
  • Ability to analyze data and related system specifications and create test data and cases to verify accuracy of system output
  • Ability to assess longer-term technology opportunities including ability to streamline data, identify workarounds for technical limitations, and develop technical roadmaps
  • Excellent verbal and written communication skills; ability to share findings with business partners with varying backgrounds/levels of expertise

  • Utility experience
  • Six Sigma Certification