Previous Job
MAC Engineer
Ref No.: 18-26864
Location: NYC, New York
Start Date: 04/18/2018
 Candidate should be experienced in managing Mac environment
• Should have good experience in tools like Jamf and JSS (mandatory)
• Should have prior experience in troubleshooting and writing custom scripts (bash scripting, json)

• Should have experience in patching (OS & application)

• Should have prior experience in rebuilding/imaging Mac devices (different OS versions – added advantage if there is experience in imaging for High Sierra)
• Prior experience in providing Deskside support
• Experience working with VIP / white glove/ more demanding customers
• Excellent written and verbal communication skills, as this person would be working with CXL level people directly
• Tickets resolved within agreed SLA's.
• Information on Change / Incident and Problem management