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Program Manager - Plano, TX
Ref No.: 18-25770
Location: Plano, Texas
Position Type:Contract
Experience Level: 9 Years
Start Date: 05/31/2018
Position Title Program Manager
Location: Plano TX
Contract: 6+ Months
Client: HCL / Food and Beverage Co

Position Title Program Manager
Education Bachelor's Degree
Certification PMI PMP OR Prince 2 Required
Tools Microsoft Office Suite, Microsoft Project Plan, Microsoft Visio, PPM
Years of Experience + 6 Years
Location Offshore, Offsite & Onsite

Required Experience Ability to lead multi-function project team through influencing skills
In depth Risk / Issue / Change Management knowledge
Experience in developing executive level PowerPoint presentations
Experience in managing constrained schedules and resources in a rapidly evolving environment
Ability to understand project interdependencies covered under program.
Evaluate complex situations accurately and identifies viable solutions that create successful outcomes for the customer. Hosting meetings, taking meeting notes, and documenting action items
Work closely with the Program Executive Sponsor, Operating Committee and Steering Committee to facilitate decisions necessary for delivery and to overcome barriers
Resolve resource, budgeting, change, and legal issues affecting the program.
Serves as a mentor/advisor/decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, governmental regulation, project quality, project risk, and safety.
Oversee development of proposals and requests for proposals associated with the program.
Manage multiple work streams, conflicting priorities, differing reporting lines, multi-site projects as well as scope change and risk
Stakeholder, people management, coaching and leadership skills
Ability to grasp issues of a business nature and assess the technical impact and vice versa - Team management experience
Required Skill Set Manage and deliver Program, involving the assessment, design, development and implementation of technical or service solutions as required in line with strategy.
Coordination with IT Services Suppliers to deliver needed IT Services required for project delivery
Able to work with EPMO to align on key project artifacts and gains alignment on project governance
Excellent leadership skills
Excellent customer service with ability to manage customer expectations
Excellent communicator with strong verbal and written skills at all levels of the organization
Excellent organizational skills
Proven ability to set priorities across a complex program with multiple projects and drive for results
Strong time management skills
Work effectively with internal and external clients, third party vendors, and senior management (Sr Director and VP levels) in accomplishing project objectives
Evaluate complex situations accurately and identifies viable solutions that create successful outcomes for the customer
In depth knowledge of how to navigate through matrixed organizations to engage teams and get work done
Can establish and maintain effective relationships with business and IT customers to gain their trust and respect
Role / Touch Points Manage and direct multiple medium to large-scale projects.
Translate generalized customer business goals and objectives into concrete strategy and tactical plans.
Work effectively with internal and external clients, third party vendors, and senior management in accomplishing project objectives.
Work closely with the Program Sponsor and Project Steering Committee, as documented in the Project Charter, to facilitate decisions necessary for program delivery.
Resolve resource, budgeting, change, and legal issues affecting the program through proper escalation.
Serves as a mentor/advisor/decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, governmental regulation, project quality, project risk, and safety.
Oversee development of proposals and requests for proposals associated with the program.
Oversee vendor relations and procurement related to the program.
Organize program goals / objectives into major streams of work with specific deliverables. Initiate / launch project(s) to effectively manage deliverables.
Oversee execution and delivery of projects related to successful program execution.