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Project Coordinator
Ref No.: 18-25154
Location: Toronto, Ontario
Position Type:Contract
Start Date: 04/12/2018
 Mandate

The project coordinators primary responsibilities encompass communications with line of business, system updates and security patching to the multiple environments.

Core Functions

Software Deployment deploys software through SCCM to OFFICE Connect, Pathway Connect and Harris Connect environments.
· Monitor BMC Remedy and action service request in a timely matter
· Packaging Software within SCCM to test in QA/UAT/Production environments
· Managing Microsoft Active Directory – groups, GPOs and delegation etc.

Qualifications
· University degree/college diploma or equivalent and project work experience required
· Solid Knowledge of Microsoft Excel & office suite
· Solid Knowledge of Remedy
· Good understanding project management

Key Accountabilities
· Communicating with line of business to verify schedule, security procedures(after hr access, alarm procedures, access to keys), concerns and any steps needed to be completed prior to the refresh (ie. laptop sync, data moves, etc)
· Retention and maintenance of all emails with line of business on installation and next day support dates
· Investigate CRU configuration for desktops
· Updating VAR with all applicable changes after receiving confirmation from line of business
· Ensuring line of business is aware of project and all pre work is completed before command centre proceeds with imaging
· Attending daily meeting with vendor to discuss schedule, updates, and issues
· Ensuring correct hardware has been delivered on time
· Ensuring hardware is disposed of in timely matter and according to disposition guidelines
· Ensuring laptop users are aware of their responsibilities in regards to V2 (syncing of data, location of user data, attendance at V2, length of V2 visit)
· Create/manage/close change records for all refresh activities
· Point of contact for line of business relationship
· Submitting accurate work orders for net new devices in adequate amount of time