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ATM Lab Admin
Ref No.: 18-24325
Location: Strongsville, Ohio
Position Type:Direct Placement
Start Date: 03/27/2018
• Experienced in ATM world with Diebold, Client terminals
• Managing all ATM system management, enhancements, efficiency, updates, system structure.
• Responsible for backing up ATMs
• Coordinating with other teams to install the builds.
• Responsible for ATM and VAT program management including monitoring tracker online, updating ATM status log, orders cash for machines, and settlement.
• Serve as the key escalation point and line of business representative for all ATM system issues. Troubleshoot issues and identify solutions.
• Analyze system deficiencies and recommend short/long term solution strategies to enhance systems and procedures. Provide support during the testing, training, and rollout of system upgrades and enhancements. Review profitability of ATM locations and ownership and provide recommendations as needed.
• Represent card services as a subject matter expert on ATM system upgrades; participates in system testing; collaborate with other system leads to develop, implement and maintain project plans, including the configuration management, risk management, project measurement and quality management plans.
• Act as lead for system improvement activities for multiple projects, new products, and changes to current processes, upgrades, process improvements and efficiency gains.
• Responsible for facilitating or participating in meetings with vendors to retain and improve customer/client relationship in regard to ATM system and enhancements