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Scrum Master Java Background
Ref No.: 18-23916
Location: Scarborough, Ontario
Position Type:Full Time/Contract
Start Date: 04/09/2018
Essential Job Functions:
Responsibilities include:
·         Advanced firewall change request fulfillment and troubleshooting.
·         Troubleshooting and response to network incidents and problems including afterhours support via on call rotation.
·         Working with our internal customers to gather complex network requirements to be used in creating highly reliable and scalable networking designs.
·         Produce detailed design documents such as Visio diagrams, IP spreadsheets, device descriptions and narratives
·         Provide Tier III support for the enterprise IT network
·         Correlate detected network events to identify potential problems or root causes
·         Assist application and system owners in troubleshooting problematic network dependent applications
·         Participate in projects that involve existing network infrastructure as required
·         Participate in a formal incident rapid response process for high priority incidents
·         Collaborate with the team to insure that an incident's underlying problems are managed and resolved
·         Implement network change in the context of incident resolution, problem management and service requests
·         Be aware of and follow existing network management change procedures
·         Provide training to team members on an as-needed basis
·         Work outside of normal business hours when required (scheduled maintenance, outage response, last minute urgent requests)
·         Assist with network documentation tasks