Ref No.: 18-21795
Location: Santa Clara,, California
Position Type:Contract
Start Date: 04/02/2018
Req. ID: 5589144


Role Name: Manager

Location: San Jose, CA

Max Pay rate – $63 (Bill rate is $ 70)

Experience (Years): 7
Role Description:
Apply a change management process and tools to create a strategy to support adoption ofthe changes required by a project or initiative.· Design a communication framework and process for communication with the Adobe salesorganization and across functional groups.· Develop communication materials in conjunction with functional communication specialists· Create a communication and change management timeline, monitor and track progressagainst the timeline· Conduct a change management assessment to understand as-is and to-be states· Drive efforts to define the WIIFM for each persona involved in the change.· Craft a detailed stakeholder analysis· Develop a risk and mitigation management plan and methods for tracking outcomes· Create a plan to manage anticipated resistance· A detailed interview process and feedback analysis· Establish key metrics to measure change adoption· Measure KPIs and user adoption· Implement reinforcement processes supporting changes· Deliver actionable deliverables for each stage of the change· Develop and coordinate alignment within sales and cross-functional organizations· Evaluate progress and enable organization readiness· Track, analyze and report issues· Support change management at the organizational level by providing advisory consulting tosenior management· Provide input, document requirements and support the design and delivery of trainingprograms.· Integrate change management activities into project plan· Create actionable deliverables for the five change management levers: communicationsplan, sponsor roadmap, coaching plan, training plan, resistance management· Assist in the development and extension of the Sales Operations PCMO methodology.· Other duties as assigned.

Competencies Digital:

GCP : Program Change Management, Change Management, Project Management
Desirable Skills
knowledge of Sales operations