Previous Job
Windows- Technical Specialist
Ref No.: 18-20242
Location: Cary, North Carolina
Start Date: 03/26/2018
L3- Consultant – Technical Specialist

Skills and Experience:
  • Minimum 7-9 Years of relevant experience.
  • Should be able to L3 Level of activities

Knowledge & Abilities:
  • Proficient in Microsoft OS. In-Depth knowledge of Active Directory and DNS structure
  • Strong Knowledge of Windows 2008 - 2012 Server and trouble shooting skills
  • Strong in File and Print Server Management; Knowledge in Windows Security
  • Experienced in Antivirus products
  • Ability to implement AD infrastructure. Proficient in doing Recovery of AD Domain Controllers, DNS,WINS, DHCP servers
  • In-Depth knowledge of Domain Controllers replication configurations
  • Good Exposure to Group Policies creation, their testing and implementation.
  • In-Depth knowledge of DHCP servers designing and planning
  • Good working experience on RAID management and Array controller.
  • Good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing
  • Expertise in backup products & Expertise in protocol suite and command line utilities
  • Worked with OEM hardware (DELL/Client/IBM), & remote connectivity tools
  • Worked with more than one patching (WSUS & SMS) & antivirus tools
  • Knowledge of Windows Registry, including knowledge of modifying system
  • Registry to support installed applications and document configuration.
  • Good Knowledge on FSMO Roles assignment in AD environment
  • Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
  • MCSE (Essential), VCP, (Essential), ITIL (Would be added advantage)
  • Excellent communication and conversation skills (Verbal and Written)
  • Good working knowledge of MS OFFICE (Including MS Project and Visio).
  • Abiding by Change Management, Incident management and Problem Management procedures, including complying with the Service Level Agreements
  • Act on Day to Day House Keeping tasks by using tools & scripts
  • To able to perform in 24 x 7 Environment in shift roaster
  • To able to attend calls on-call basis whenever assigned
  • Create regular reports for Management requirements.
  • Good experience working on ticketing tools like Service Now, Remedy, and Client-Openview etc.
  • Good documentation skill to document the day-to-day events for tracking and review, process documentation, Preparing SOP (Service Operation Procedure) documents, Creating and maintaining technical knowledge base