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Storage-Netapp and EMC- Technical Specialist
Ref No.: 18-20241
Location: Cary, North Carolina
Start Date: 03/26/2018
Storage-Netapp and EMC
L3- Consultant – Technical Specialist

Skills and Experience:
  • Minimum 7-9 Years of relevant experience.
  • Should be able to L3 Level of activities

Knowledge & Abilities:
  • Should be able to design, build, automate, support, and manage new and existing SAN Infrastructure.
  • Experience SAN architectural build implementation and delivery support, troubleshooting experience of complex storage infrastructure technologies in a SaaS and IaaS environment
  • Solid Storage experience in multi-data center environments is required
  • Expert-level understanding of Layer 2 and 3 internetworking technologies
  • Solid experience supporting NetApp Data ONTAP 8.x software, NetApp FAS series arrays, including 7-Mode and Clustered Data ONTAP, including hands-on knowledge of Aggregates, Volumes, LUNs, Shares, and Data Reduction in medium- to large-scale SAN and NAS environments
  • Experience supporting NetApp Snap family of applications (SnapMirror, SnapManager, SnapVault, etc.)
  • Solid understanding of storage technologies in general
  • Experience in a Storage (VMAX / Vplex / VNX) environment administrations, support and/or troubleshooting role.
  • Experience with CISCO switches.
  • Experience with SRDF, Clone and replication.
  • Working knowledge and understanding of UNIX/Linux operating systemsWorking knowledge and understanding of Microsoft operating systems
  • Good working knowledge of MS OFFICE (Including MS Project and Visio).
  • Abiding by Change Management, Incident management and Problem Management procedures, including complying with the Service Level Agreements
  • Act on Day to Day House Keeping tasks by using tools & scripts
  • To able to perform in 24 x 7 Environment in shift roaster
  • To able to attend calls on-call basis whenever assigned
  • Create regular reports for Management requirements.
  • Good experience working on ticketing tools like Service Now, Remedy, and Client-Openview etc.
  • Good documentation skill to document the day-to-day events for tracking and review, process documentation, Preparing SOP (Service Operation Procedure) documents, Creating and maintaining technical knowledge base