Change Management Consultant
Previous Job
Change Management Consultant
Ref No.: 18-20041
Location: Pleasanton, California
Position Type:Contract
Start Date: 03/26/2018
 Req. ID: 5572915
BA Recruiter: Raviraj Haribhau Jain
Role Name:   Consultant
Location: Pleasanton, CA
Max Pay rate – 75-90
Experience (Years): 10 & Above
Competencies Digital:
          Change Management
Role Description:
  • The Organizational Change Management Consultant will lead the organizational change plan development and execution of the TIM strategy rollout across the policy, data quality and inventory tracks of work.
  • The resource will apply a change management process and tools to create a strategy to support adoption of the changes for the policy, data quality and inventory efforts.
  • Lead and document stakeholder assessment and management plan
  • Assess the change impact
  • Create actionable deliverables for the five change management levers: communications plan, roadmap, coaching plan, training plan, resistance management plan
  • Identify, analyze and prepare risk mitigation tactics
  • Identify and manage anticipated resistance
  • Design, develop, and deliver and management of communications.
  • Conduct impact analyses, assess change readiness and identify key stakeholders.
  • Evaluate and ensure user readiness
  • Provide input, document requirements and support the design and delivery of training programs
  • Define and measure success metrics and monitor change progress
Desirable Skills
  • Awareness of ITIL process model/framework
  • Implement Process Governance
  • Project/ Program Management
  • Write articles and white papers
Essential Skills 
  • Communication and Training
  • Data analysis and Reporting
  • Hands on using office tools (in-depth knowledge) power point, word, excel, Visio, MPP
  • Working knowledge in share point design and administration
  • e-learning software for training course development
  • Market research, All-Hands coordination and participation
  1. A solid understanding of how people go through a change and the change process
  2. Experience and knowledge of change management principles, methodologies and tools
  3. Exceptional communication skills, both written and verbal
  4. Excellent active listening skills
  5. Ability to clearly articulate messages to a variety of audiences
  6. Ability to influence others and move toward a common vision or goal
  7. Forward looking with a holistic approach
  8. Organized with a natural inclination for planning strategy and tactics
  9. Problem solving and root cause identification skills
  10. Able to work effectively at all levels in an organization
  11. Must be a team player and able to work collaboratively with and through others
  12. Acute business acumen and understanding of organizational issues and challenges
  13. Familiarity with project management approaches, tools and phases of the project lifecycle
  14. Experience with large-scale organizational change efforts