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Desktop/Deskside Analyst:
Ref No.: 18-19423
Location: Irving, Texas
Position Type:Contract
Start Date: 03/22/2018
Title : Desktop Support
Location : Irving,TX
Hiring Mode : Contract

Job Description:
  • Demonstrated knowledge of PC/MAC hardware, software, components and basic troubleshooting, Windows networking, LAN/WAN, DNS, TCP/IP, Active Directory system administration tasks, and mobile devices
  • 3 years of previous hardware or software support experience in a large enterprise is highly desired
  • Basic to Intermediate knowledge or a scripting language such as Perl or PowerShell is a huge plus
  • Knowledge in the following technologies: Microsoft Windows 7/8.x/10, Office Professional 2007 to 2016 (Outlook, Word, Excel, Access, PowerPoint), Cisco AnyConnect VPN and remote access clients, mobile devices, Microsoft Internet Explorer, Adobe Acrobat, SEP Antivirus client software, imaging tools, software distribution tools (System Center Configuration Manager, etc.)
  • Intermediate knowledge of understanding Microsoft Windows XP – 10 to 2012 R2 operating systems (server & workstation)
  • Intermediate knowledge of understanding Microsoft Office Suite (2013/2016)
  • Experience working with IP networking and networking protocols
  • Experience supporting end user workstations
  • Hands on experience with setting up Windows O/S on servers
• Person should be willing to travel, as required