Previous Job
Previous
18334 – ServiceNow Configuration Consultant - Irvine, CA 92618
Ref No.: 18-18177
Location: Irvine, CA 92618, California
Position Type:Contract
Start Date: 03/19/2018
 Title: ServiceNow Configuration Consultant
Job Code: 18334
Duration: 6 Months Contract (Extendable)
Location: Irvine, CA 92618

Client: Infosys
Visa Accept: USC/GC/GC-EAD/TN Visa/H1B/H4-EAD Only
 
Must Have Skills
  • 5 yrs in ServiceNow experience
  • Extensive knowledge and hands on in ServiceNow setup and configuration, Implemented the configuration of PPM (project and portfolio management) capabilities in ServiceNow like Project Portfolio Resource, Demand management, Agile development, Test management
  • Worked on ServiceNow tool administration module and creation of new Users, Groups, Roles, IT Services, Application, Business Services, Routing rules and Blackout Freeze rule
  • Implementation of workflows and complex transform scripts in transforming the data into the SNOW database
 
Detailed Job Description:
  • Creation of generalized framework for repeating problems and incidents.
  • Design and Implementation of service requests through service catalogue in ServiceNow.
  • Excellent communication and customer management skills...Ability to work in team in diverse multiple stakeholder environment..xperience and desire to work in a Global delivery environment
  • Extensive knowledge and hands on in ServiceNow setup and configuration.
  • Implemented the configuration of various modules like Incident Change  Release  Problem  Asset  Knowledge Management Mobility Service Request Management and Configuration Management Modules.
  • Implemented the configuration of PPM project and portfolio management capabilities in ServiceNow like Project Portfolio Resource Demand management Agile development Test management. Indepth knowledge on ITILITSM V3 processes.