Desktop Support Engineer
Previous Job
Desktop Support Engineer
Ref No.: 18-17753
Location: Waltham, Massachusetts
Position Type:Contract
Start Date: 03/16/2018
 Role: Desktop Support Engineer
Location: Waltham, MA
Duration: 7+ Months
# of Openings: 10

Log and troubleshoot issues
• Escalate as defined in the Standard Operating Procedure (SOP) document
• Refer Knowledge Base and promote use of Self Help,
• Encourage feedback for services rendered.
• Receive Feedback from quality and adhere to the shift and break schedules.