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Post Market Surveillance Engineer
Ref No.: 18-17463
Location: Palm Beach Gardens, Florida
Start Date: 03/15/2018
     Process product complaints in a uniform and timely manner per established procedures.
ü        Direct urgent issues to the proper personnel for report ability decisions.
ü        Conduct complaint product testing and evaluation, if required.
ü        Conduct and document accurate and thorough complaint investigations including review of DFMEA, P-FMEA and manufacturing documents where appropriate to ensure adequate identification, evaluation & investigation of an assignable root cause. Ensure quality issues are managed according to procedure and ensure adequate corrective/preventive actions are effective to eliminate/mitigate the issue.
ü        Initiate CAPA Determination for complaints as applicable.
ü        Support the rollout of any new CAPA solutions (tools, techniques, and/or process enhancements) in relation to the complaint investigation activities.
ü        Review and approve Product Evaluation Reports and complaints for final closure as applicable.