Manager( Marketing and client services
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Manager( Marketing and client services
Ref No.: 18-16953
Location: Santa Clara, California
Position Type:Contract
Start Date: 03/14/2018
 Client: SVB
Role: Manager( Marketing and client services )
Location Santa Clara,CA
Duration: Long Term, Corp-hire
 
 
Qualifications
 
A dynamic technology leader who can make valuable contributions in the following areas:
  • Experience in managing Dynamics CRM or related CRM products
  • Experience in leading software development teams in an Agile delivery model
  • Experience in implementing SaaS solutions a big plus
  • Demonstrated experience implementing and supporting technology solutions for service and sales functions in a global financial institution
  • Expertise in CRM and multi-channel service desk solutions
  • Knowledge of case management and workflow automation
  • Experience with .net and SQL development
  • Champion the vision for a unified CRM platform that enables the development of deeper client relationships and word class client service delivery
 
Candidate must also possess:
  • Excellent interpersonal and communication skills
  • Strong business and technology professional background
  • Demonstrated ability to lead a team of software engineers across multiple locations
  • Practical knowledge of deploying solutions on Azure a plus
  • Minimum of 10+ years of industry experience
Bachelor's degree, preferably in Computer Science, Statistics, Engineering or related field.