Previous Job
Previous
Technology Lead | .NET application Support | .NET application developement , Support
Ref No.: 18-16836
Location: Chicago, Illinois
Start Date / End Date: 03/14/2018 to 06/30/2018
Job Description: Business Unit: CIS

***MANDATORY: Please include in the resume the candidate’s complete contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview time slots over a 72 hour period after submitting the profile when the hiring managers could potentially reach to them. Profiles without the required details and time slots will be rejected.***

Job Title* TLM
Work Location & Reporting Address* Chicago IL 60603
Vendor Rate* 55.00
Contract duration (in months)* 6
Target Start Date* 14 Mar 2018
Does this position require Visa independent candidates only? No

Purpose Of the Role
This individual must have excellent problem solving skills and be able to demonstrate how they are applied within a global support environment.
Excellent communication skills are must for this position.
Technical skills should complement the problem solving and communication skills to deliver a highly effective individual who is capable of adding real value individually and through a team.

Qualification
Engineering Graduate

Responsibilities
24x6 monitoring of batch jobs for various applications in Operations Technology
Willingness to work in SHIFTS , India UK or US.
Troubleshoot environment, data control and operational issues
Create and Maintain documentation to ensure knowledge accessibility
Automate and streamline process using scripts and scheduling tools
Liaise with other application support teams and internal/external business and technical partners
Provide ad hoc and on-demand reports
Perform timely escalation of critical issues and proactively identify patterns of recurring issues to improve production
Lead problem resolution and conduct root cause analysis and establish processes that will help incident prevention.
Participates in the Incident and Problem Management processes as a resolver accountable for root cause analysis, resolution and reporting.
Ensures that all production changes are processed according to Change Management policies and procedures.
Ensures that appropriate levels of Quality Assurance have been met for all new and existing products

Process Knowledge required
Candidate will have to provide hands-on application/production support.
Candidate should possess fundamental Business knowledge of investment accounting / reconciliations. at a basic level (positions, transactions, earnings, cash) is essential.

Technical Expertise required
6+ years of experience with TLM support related Production support.
Good knowledge of TLM

Nice to Have
Good understanding of Financial/Banking Domain.
Capital Markets Industry understanding in aspects of Wealth management, Asset Management.
Strong software development and debug/troubleshooting skills
Experience in creating and maintaining technical documentation.

Interview Process (Is face to face required?) No
Drug test details: No