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Technology Lead | Mainframe Technologies | Algol
Ref No.: 18-16804
Location: Chicago, Illinois
Start Date / End Date: 03/09/2018 to 06/30/2018
Job Description: Business Unit: CIS

***MANDATORY: Please include in the resume the candidate’s complete contact information (Phone number, Email address and Skype ID) as well as a set of 5 interview time slots over a 72 hour period after submitting the profile when the hiring managers could potentially reach to them. Profiles without the required details and time slots will be rejected.***

Job Title : TA/TL
Vendor Rate $55/hour
Experience: 8+ years
Work Location & Reporting Address* Chicago, Illinois 60603
Does this position require Visa independent candidates only?No
Interview Process (Is face to face required?)No

Purpose Of the Role
To lead and provide high quality operational and technical application and systems support.
Owner of the Problem Management process, ensuring goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents.

Engineering Graduate/CA/MBA

Lead and prioritize the Application Support team’s work load
Manage and Own the Problem Management Process
Develop, co-ordinate and promote the effective functioning of problem management activities across all of support teams
To examine potential areas for Service Improvement and raise proposals with the Service Manager
Provide technical leadership
Maintain application monitoring, performance tuning and testing
Documenting the reports obtained from the team members and presenting them to the senior leadership.
Identify training needs or requirements for yourself individually and for the team

Process Knowledge required
Should be comfortable with different ITIL processes of Incident, Change and Problem Management.
Good knowledge on Incident, Problem and Change management process
Knowledge on Ticketing tool
Manning P1/P2 Bridge Calls

Technical Expertise required
Experience in Java Application Support for large scale financial Applications, web application development, including HTML, CSS, java script etc.
Experience in Core Java and related technologies framework like Spring, knowledge on Webservices, MQ etc.
Java support experience in middleware technologies like JBoss, websphere application server (WAS) etc.
Hands-on experience with Unix/Linux environments and scripting, PL/SQL
Utilize application based and vendor provided tools (e.g. API’s, PL/SQL, Reports, monitoring tools, etc.) for troubleshooting, research, data extraction, data conversion and importing, integrity checking, and validation.
Hands-on experience in XML,XSLT,XSD & XQueries etc
Knowledge on automated build/deployment tools like ant, maven etc is added advantage.

Nice to Have
Good understanding of Financial/Banking Domain.
Capital Markets Industry understanding in aspects of Wealth management, Asset Management.
Strong software development and debug/troubleshooting skills
Experience in creating and maintaining technical documentation.
Drug test details: No