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Business Analyst- Expert
Ref No.: 17-15191
Location: Chantilly, Virginia
Start Date: 04/05/2017
Position: Business Analyst- Expert (490691)
Client: NCDOT (North Carolina Department of Transportation)
Location: Raleigh NC
Duration: 10 months

Job Description/Required Skills:
Fully understanding and documenting business processes and system integration requirements.
• Security protocols for system utilization
• Knowledgeable of the current architecture of ServcieNow.
• Implementing IT business processes including workflow analysis, workflow diagrams, requirements solicitation, documentation, and quality assurance.

Expected Skills: Able to work without assistance; can provide leadership to others; able to manage highly complex work efforts; may have advanced education; may have extensive industry experience.

Description (including, but not limited to):
1. Managing business analysis work or projects with distinct deliverables to a solution
2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities
3. Collecting, organizing, and analysing data
4. Completing analysis and documentation of as-is capabilities
5. Conducting interviews to gather business requirements
6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
8. Supporting change management and communications programs and activities
9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks
Skills Required Experience Please enter your relevant experience
Proven experience in business process analysis, requirements development, implementation, testing and documentation 7 Years
Working knowledge of the application development life cycle 7 Years
Strong analytical and conceptual skills 7 Years
Proven working knowledge of business process improvement and process modeling 7 Years
Demonstrated strong written and verbal communication skills and experience with Microsoft Suite 5 Years
The ability to take complex end-user requirements to automated process workflow 5 Years
Ability to work independently and with a team 5 Years
Implementing business processes in ServcieNow 5 Years