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Workday Business Analyst Level II
Ref No.: 18-08042
Location: Austin, Texas
Start Date: 09/07/2018
 Description of Services Requested
  1. Project background:
The UT Workday Implementation Program ("program”) is implementing the HCM/Payroll portion of the Workday system university-wide with go live scheduled for November 1, 2018. The Workday program team includes functional analysts, technical staff, report developers, organizational change management and readiness teams, and program management staff.  We have taken an integrated team approach when forming our work groups and we value and rely upon deep involvement from business process owners, campus technical stewards, and representatives from stakeholder groups. 
The Business Analyst position will be embedded in the Workday Readiness team and will provide support for our SURGE initiative ("Strategic University Resources for Go-live”).  SURGE provides targeted support and resources to Dean and VP portfolios to effectively resolve issues during the Workday go-live and hyper-care implementation phases.
B. Contractor's responsibilities:
The Business Analyst contractor position will report to Kristi Fisher, Stakeholder Engagement Lead, as a member of the Workday Readiness team and will be engaged in multiple types of SURGE support activities, including:
•              Rapid deployment – analyst resources to address immediate, short-term needs, incoming questions, and troubleshooting (also referred to as "traffic cops” or "runners”);
•              Processing support - locally or regionally stationed resources to provide direct, hands-on assistance with Workday HCM process initiation, inputs, validations, approvals, and troubleshooting;
•              Unit documentation and proactive business process mapping to address inefficiencies, bottlenecks, processing inconsistencies, or staffing issues.
Specifically, the Business Analyst contractor will:
1.             Become familiar with the UT-specific Workday configurations and processing by engaging in near-term documentation, training, and testing activities;
2.             Interact directly with management-level stakeholders in Dean and VP offices to understand concerns and respond to questions about specific business processing tasks and impacts;
3.             Assist with process documentation, mapping, knowledge transfer, and communication tasks;
4.             Provide feedback to the Workday program readiness team;
Required Quals:
  • 2 or more years of experience as an analyst or project manager on a Workday HCM implementation project;
  • 2 or more years of experience in a higher education business processing environment;
  • Significant knowledge of standard Workday HCM/Payroll concepts, practices, and processes;
  • Knowledge of commonly-used concepts, practices, and procedures within higher education;
  • Experience directly communicating, both verbally and in writing, with business process owners and departmental
  • users in a university environment;
  • Experience working as part of a large systems implementation team, utilizing a variety of coordination and communication strategies, and tracking activities to project plan milestones;
  • Proven ability to review, analyze, and evaluate business rules and system functionality in the context of user
  • processing needs;
  • Proven ability to troubleshooting business processing issues, identify and mitigate risks, and determine steps
  • required to efficiently resolve problems;
  • Exceptional verbal and written communication skills;
  • Experience with business process analysis, mapping, and business rule documentation;
  • Ability to multi-task and use independent judgement in prioritizing simultaneous tasks.
Preferred Skills
  • 3 or more years of experience implementing Workday systems in a university environment;
  • 3 or more years of experience working in a business position in a large public research institution;
  • Experience facilitating operational readiness and triage activities in a large systems implementation project;
  • Experience with executive-level stakeholder engagement or readiness activities as part of a higher education
  • systems implementation project.