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Service Delivery Management - Application Configuration & Functional Administrator
Ref No.: 18-02236
Location: Wayne, Michigan
Start Date: 03/13/2018
Client: Capgemini
Role: ALM Administrator
Duration: 3 + Months (Contract to Hire)
Location: Wayne - Michigan 48184
ID: CGEMJP00014720
 
Job Description:
A: Must Skills: ALM, LINUX, PL/SQL 
B: Plus Skills: Perl/Python 
C: Industry expertise: 8 years 

Resource with 8 years of experience on various monitoring tools as below: 
1. New Relic 
2. Client BSM 
3. Zabic 
4. Zensu 
5. Grafana 

• Ability to install and configure the tools, 
• Preferable to have experience in Web Development (e.g. Flask, PHP, etc.), Web Services (e.g. Rest API, Json, XML), Web Servers (Apache, IIS). 
• Should have basic knowledge in servicenow for Request Management 
• Resource should be able to perform basic Windows\Linux admin activities. 
• Scripting knowledge Perl/Python 

Responsibilities include: 
• Support the Service Asset & Configuration Management process for four ALM instances 
• Responsible to coordinate project migration to Client SaaS between project owners and Client 
• Support on Service Validation & Testing 
• ALM User Acceptance Testing during upgrades 
• Event Management process for ALM instances 
• Support in Incident, Problem & Change Management processes for ALM instances