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Business Analyst-Business Analyst / Business Process Consultant
Ref No.: 18-01196
Location: Irving, Texas
Start Date: 02/08/2018
Job description:

• Min 7 years of experience in Information Technology which includes a min of 5 yrs of experience in IT Analytics/ IT Platform Support/ IT Troubleshooting,
• Preferred Qualifications:
• Experience with Configuration Management/Asset Management tools (ServiceNow CMDB, Asset, Software Asset Management or Discovery modules is a plus)
• Experience with JavaScript, SQL, and cloud platform development or experience with Infrastructure discovery
• ITIL foundation certification
• Foundational understanding of technology, specifically hardware infrastructure
• Effective use of Microsoft Office products to drive data analytics, reporting, and financial results
• Attention to detail is required, as analytics and reporting will contain finance data
• Strong written and oral communication skills are required
• Ability to schedule and negotiate with end-users to achieve desired results