Ref No.: 17-22338
Location: Atlanta, Georgia
Position Type:Contract
Start Date: 12/27/2017
 Job ID: 571887
Client: Cox Communication
Position: Greeter
Locations: Warwick Mall 400 Bald Hill Rd Warwick RI.
Pay Rate: $12/hr. on W2.
 
Description:
As the Greeter, you will play a vital role in the customer experience, by serving as a front-line ambassador. You will guide customers through signing in at our queueing station, making payments at our payment kiosk, returning/exchanging equipment, and demonstrating our products and services while providing an exceptional customer experience.
 
Primary Responsibilities and Essential Functions
 
Provides best-in-class customer service; maintains polished and professional presence
Welcomes customers with a warm and friendly greeting as they enter the store; including a smile, handshake, and opening the door for each customer entering the store
Send customers off with a warm and friendly goodbye as they exit the store; including an appreciation statement using their name, and opening the door for each customer
Retrieve equipment from customers entering the store, following proper equipment retrieval procedure
Ensures sales floor remains well merchandised, clean, and visually appealing at all times
Explains and demonstrates products and accessories using our demonstration stations, offering suggestions based on customers' wants and needs
Assists with other duties as requested
 
Skills and Qualifications
HS diploma, GED or relevant work experience
1 or more years of experience in customer service
Willingness to work a flexible schedule which includes weekends, evenings, and holidays
Strong interpersonal and communication skills
Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
Ability to lift 25-50 pounds to help manage stock room inventory
Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services; must be able to stand for up to 8 hours per day
 
Preferred :
 
Potential for extension: Possible
 
Potential to convert to perm: TBD
 
Work Schedule/Hours per Day/Hours per Week: 30 hours Saturday included 10-6:30
 
What is the Store hours? 9-9  Sunday 11-6