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Benefits Manager
Ref No.: 17-21153
Location: Redwood City, California
Start Date: 11/07/2017
  • Responsible for the on-going employee benefits operation within the Americas region
  • Leads activities that support and enhance a culture of health and well-being through the EquiLife program
  • Works closely with external and internal benefit partners on issue resolution and helps educate and prepare internal partners for program rollouts and/or changes
  • Responsible for all aspects of open enrollment and employee benefits education within the region
  • Provides analysis of regional programs that will help inform business decisions
  • Oversees US 401(k) plan and compliance activities
  • Delivers regional program communications and participant education related to benefit programs
  • Contributes ideas, solutions and validation of regional market practices that fit within the broader global benefits and total rewards strategy
  • Acts as internal project lead for new benefit program implementations within the region
  • Develops program measurement strategies and cost analysis to evaluate program effectiveness
  • Ensures regional benefits compliance and regulatory oversight
  • Partners with HR Advisors on resolving leaves of absence and worker's compensation escalations
  • Acts as the liaison between the Benefits team and its internal and external partners, following up on requests for information and open action items
  • Works on other benefits related projects as needed to support regional and departmental objectives
  • 8 to 10 years of experience in Human Resources with at least 7 years focusing on employee benefits
  • Exceptional organizational skills and capacity to prioritize and juggle multiple actions while effectively setting and managing expectations
  • Confident and diplomatic communicator; clear verbal communication skills that balance compassion with decisiveness
  • Excellent written communication skills that result in influential, action-inspired messaging
  • Comfortable working independently; self-starter with a strong work ethic and sense of urgency
  • Robust analytical skills, confident working with data and communicating data findings; experience establishing and tracking program metrics including return on investment
  • Innate ability to consistently delivery on commitments and own projects from start to finish
  • Ability to create and present an effective business case for decisions and recommendations
  • Strong administrative skills, with high proficiency in MS Office, especially PowerPoint and Excel
  • Comfortable using IT and web based systems to access data and information; experience using PlanSource and Workday systems a plus
  • Strong technical knowledge of the employee benefits compliance and regulatory environment including employment laws as they relate to regional benefit programs
  • Excellent interpersonal skills and customer focus; ability to build strong relationships at all levels in the organization to achieve results
Education: Bachelor's degree or equivalent experience required; certification in benefits preferred