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Global Network Operations Analyst
Ref No.: 17-20839
Location: Sunnyvale, California
Start Date: 10/30/2017

Job Description:
Duties:
• Work with regional Subject Matter Experts to review Network Operations processes
• Analyze and identify areas of improvements in Network Operational processes
• Draft Business Requirement Document (BRD) for network requirement enhancements
• Review business rule changes that will impact Network Operations processes
• Work with cross functional teams (Network Product teams, Network Engineering teams, Network Operations teams) on Network products rollout and changes
• Work with IT BSA to review Functional Document (FD) that is meeting the Network operational requirements
• Analyze Network Performance metrics/KPIs for management reporting

Skills:
• Strong background in Network Infrastructure support environment.
• Hands on experience in network provisioning and configuration in carrier/telco Network environment
• Proficient and technical savvy in Cloud Network technologies
• Experience in process improvement in Network environment will be preferred
• Excellent people skills with positive attitude.
• Willing to go extra mile to exceed expectations
• Good writing skills. Comfortable in writing in MS Word, drawing flowcharts in Visio
• Strong analytical skills and problem solving skills

Education:
• Bachelor degree in Engineering / Computer Science from a good college/university
• Has good grade (more than 3.5 GPA)
• Network Certification such as Cisco CCNP, Juniper JNCP or higher is highly desirable
• Good understanding of networking technologies and network architecture design.
• Knowledge on Cloud technologies will be beneficial

Certifications & Licenses:
· CCNA
· CCNP
· ITIL
· JNCP
· Six Sigma