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HR IT Analyst
Ref No.: 17-20634
Location: Boston, Massachusetts
Start Date: 10/23/2017
Job Description:
This position is responsible for supporting and maintaining HR information systems and technologies and to identify and recommend ways to ensure their optimal effectiveness and usage. This position is responsible for understanding HR's business and system requirements and for identifying new information system and technologies for meeting those business requirements. This position collaborates with HR colleagues to deliver projects and is a liaison with the HR technical support team.

Principal Accountabilities:
1. Acts as project manager for HR system projects, provides project oversight to ensure a project success and provide methods, processes and tools to plan, execute and monitor projects. Keep project sponsors and stakeholders informed on project status.
2. Liaison between HR department, Bank business units and the HR technical support team.
3. Assist in the implementation of system upgrades, enhancement requests and prepares documentation of maintenance procedures, workflow security, etc.
4. Maintains HR data systems access security.
5. Documents workflows, security, identify key controls and matrices.
6. Coordinates and performs monthly testing for enhancements, defects and new processes.
7. Assist end users with technical issues by troubleshooting issue and providing resolution.
8. Participates in system initiative to replace legacy system with a HCM SAAS solution.
9. Identifies and recommends automation for key HR processes where feasible to improve operational efficiencies.
10. Provide ad hoc and scheduled reporting to HR and Bank leadership.

Other Accountabilities:
Perform other duties as assigned.

This position is not required to directly supervise others.

Knowledge and Experience:
Knowledge and experience normally acquired through, or equivalent to, the completion of a Bachelor's degree or comparable education/certification, and a minimum of 3-5 years of related experience.
• Experience working in an HRIT environment working with PeopleSoft HCM application
• Experience with Taleo applicant tracking system desired.
• Experience with HCM SAAS solutions (Oracle Cloud, Workday, etc) preferred.
• Experience with PeopleSoft query and reporting tool required.
• Understanding of ImageNow is a plus.
• Familiarity with project life cycles including QA testing.
• Strong analytic and technical skills plus an ability to troubleshoot and analyze complex data uses to determine cause.
• Proficient with Microsoft Excel required.
• Familiar with other Microsoft Office products.
• Exceptional communication (verbal and written) and interpersonal skills required.
• Ability to understand and comply with confidentiality and privacy rules.
• Functional knowledge of HR functions such as talent acquisition, manager and employee self-service, compensation, benefits, payroll, etc.