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Program Manager III
Ref No.: 22-10288
Location: Sunnyvale, California
Pay Rate : $ 81.53 /Hour
Job Title: Program Manager (39324-1)
Location:  Remote
Job Type:  9 Month Contract *potential for extension
Pay Range: $70.00 to $80.00 per hour
*Access to Health Benefits + PTO

This is an excellent opportunity to join the world's largest social media network who enables over a billion users to openly connect with friends and family, share content, and explore the world.       


Role Description:
Product Integrity and Risk Launches Program Manager, Integrity Review Operations
The Integrity and Risk Launches (IRL) team is part of our client's Product Integrity Operations (PIO) team that provides a suite of services as our Product Management, Engineering, Policy, and Operations partners design new product solutions. The new suite of products we're building are emerging, experimental and have the potential for explosive growth. In this environment, new ideas quickly become extraordinary products, services, and community experiences. IRL bridges the gap between Product, Policy, Engineering, and Operations to launch new products, features and workflows across our client's family of apps. The Integrity Review Operations (IRO) team reviews all new products and features launching to the Reality Labs products and family of apps to assess risk to the community and build mitigations that ensure the integrity and safety of our users.

The Product Integrity Program Manager will develop expertise to conduct integrity assessments of a subset of our product portfolio to ensure that all products launch with integrity measures in place to protect our end users. The ideal candidate will be a detail-oriented, execution-minded professional who can think strategically, adapt quickly and rapidly earn credibility with all levels of the organization. This person will be the champion for both operations and integrity risk as it pertains to their product launch portfolio and should have demonstrated experience influencing cross-functional teams and leading multi-disciplinary conversations. They will be at the cutting edge of defining integrity standards and efficient launch strategies within their space and should have significant comfort and experience driving clarity with ambiguous problem statements. Given the speed at which products launch, this person should also be highly organized, efficiency-minded, poised, and able to thrive in high-pressure, time-sensitive scenarios.

Responsibilities:
-Lead large, complex, cross-functional programs to build integrity across product launches at scale.
-Spot and creatively solve complex, ambiguous, cross-functional integrity issues often unique to each launch.
-Audit and recommend improvements to the review process spanning across, process, adherence and tooling.
-Ability to align with internal stakeholders on quality scores and feedback
-Advocate for our client's community and various Global Operations teams in discussions with Product and Engineering.
-Apply solid judgment across multiple competing priorities.
-Engage and build relationships with cross-functional teams and stakeholders to ensure that integrity requirements are understood and implemented by partner engineering, operations and product teams
-Communicate proactively to cross-functional partners, prepare formal recurring communications, and present to people at all levels of the organization.

Minimum Qualifications:
-4+ years experience in a project or program management within a consulting, operational, financial or software/hardware business with experience working independently, managing multiple concurrent processes and projects, and driving initiatives in a cross-functional environment.
-BA/BS degree or international equivalent.
-Experience building and managing relationships with cross-functional partners and stakeholders at a project and program level.
-Demonstrated experience keeping up with deadlines under pressure, prioritizing and managing multiple projects simultaneously.

Preferred Qualifications:
-Experience in a rapidly changing tech or startup environment.
-SQL/data experience.
-BA/BS in an empathetic analytics or social field or (e.g. Human Rights, Computer Science, Mathematics, Statistics, Economics, User Research, or related field).
-Asana Project Tracking experience.
-Experience in quality management and auditing is a plus.