Previous Job
Previous
Customer Service Representative
Ref No.: 22-09598
Location: Milwaukee, Wisconsin
Pay Rate : $ 16.00 - 17.50 /Hour
Exciting opportunity to join a financial institution that provides fast and easy banking with better checking and savings, smarter financing, and more ways to help you build your nest egg! 

Job Title: Customer Service Representative 
Location:  Fully Remote - Nationwide
Start Date: 9/19/2022
Schedule: various shifts, schedules to be discussed during interview

Job Summary: Provide world-class customer service to accountholders through phone and e-mail correspondence.
  • Maintain compliance with Federal and State regulations as well as company policies and procedures
  • Meet/exceed individual service goals, and demonstrate operational excellence.
  • Maintain full coverage for the main telephone line
  • Provide assistance for the 800 customer service lines
  • Provide administrative support to the CS dept. through copying, scanning all documentation, and file maintenance
  • Inputting data into excel spreadsheets

Requirements:
  • High School Diploma or GED
  • Customer service experience 
  • Administrative experience 
  • Demonstrated self-motivation, flexibility, problem solving and decision making skills