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Asset Protection Advisor
Ref No.: 22-09090
Location: Mason, Ohio
Job Title: Asset Protection Advisor
Timeline : 1-month contract with potential for extension/FTE conversion

Location + Hourly Rate:
Concord, CA - Emeryville, CA - New York, NY: $21.32/hour + optional benefits
Pleasanton, CA - Portland, OR $18-20/hour + optional benefits

Job Description:
The Asset Protection Advisor supports Asset Protection and Operational Programs which safeguard the assets of the Company: merchandise, money, property and the welfare of our customers and associates. The Asset Protection Advisor supports the reduction of shrink by promoting Asset Protection Awareness, providing associate training, and participating in the investigating of all situations known or suspected internal/external dishonesty.

Responsibilities during this assignment can include:
  • Delivers excellent customer service expectations by consistently following store sale behaviors.
  • Acts as a physical and visual deterrent for potential external and internal dishonesty.
  • Understands and supports all Sunglass Hut policies and procedures.
  • Performs Asset Protection operational audits.
  • Assists local RMAP/RMI/Client with internal and external investigations.
  • Checks for compliance of all physical security devices/procedures.
  • Assists assigned store(s) with physical inventory process.
  • Review 3R's and Active Shooter Program with store employees
  • Assists with projects that prevent or eliminate fraud against Sunglass Hut
  • Ability to complete and train employees in accurate incident reporting procedures.
  • Ability to review proper receipt of incoming shipments
  • High School Diploma or equivalent
  • Security/Loss Prevention experience OR Retail experience (1+ years)
  • Ability to provide direction, motivate, and train associates
  • Basic knowledge of Store Retail Operations
  • Excellent written and verbal skills
  • Basic knowledge of Physical Security Equipment (alarms, CCTV, EAS)
  • Strong interpersonal skills, resourceful and results-driven
  • Basic computer skills
  • Flexible to work non-traditional hours including evenings
Additional Skills:
  • Demonstrated confidence in communication
  • Experience in providing positive customer service (i.e. welcoming customers)
  • Experience in dealing with difficult customers
  • Assertive when needed
  • Preferred experience in managing high-stress situations
  • Preferred experience in De-escalation tactics
  • Controlling large groups of people
  • Able to stand/walk for long periods of time
Preferred Qualifications:
  • Experience managing high stress situations
  • Experience in utilizing de-escalation tactics
  • Experience in retail store environments