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Payroll Onboarding Specialist
Ref No.: 22-07863
Location: San Francisco, California
Tailored Management is seeking a Payroll Onboarding Specialist to join our client's team. This is an excellent opportunity to join Block, an American multinational technology company, that owns Square, Cash App, Spiral, TIDAL, and more.

Payroll Onboarding Specialist
Location: *FULLY REMOTE* - the teams office is 1455 Market St., Suite 600, San Francisco, CA 94103
Pay: $28.00/hour
Contract Length: 3-month contract (opportunity for extension and conversion)
Hours: Full time, Mon-Fri 40 hours/week
Contract Type: W2
Benefits, PTO, & Holiday Pay
This position requires authorization to work in the U.S. without sponsorship, now and in the future

Square Payroll is looking to hire a Payroll Onboarding Specialist to play an integral role in assisting our customers in transitioning over their payroll history from their previous payroll system into Square Payroll. The ideal candidate must be detail oriented and have excellent interpersonal skills to work with Square Payroll's customers effectively on the phone and through email.

  • Communicate directly via email and phone with Square Payroll customers in order to gather necessary payroll history
  • Validate and enter new customer payroll history into the Square Payroll system
  • Relate to merchant onboarding issues and find pragmatic solutions to improve the onboarding process
  • Collaborate with the Square Payroll team to identify improvements in customer on-boarding
  • Surface opportunities to improve tools, workflow and customer experience
  • Assist with quarterly tax filings and tax payments for Square Payroll customers
  • Ensure a high level of customer service when assisting customers

  • Excellent communication skills over email, phone, and in-person
  • 2+ year of experience in payroll, accounting, finance or relevant professional experience
  • Tech savvy – Excel experience is a plus
  • Strong attention to detail and loves working with customers