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Web Delivery Manager
Ref No.: 21-06236
Location: South San Francisco, California
Job Title: Web Delivery Manager
Contract Location: South San Francisco, CA
Contract Length: 6 months with possibility of extension or conversion
Pay Rate: $75-$90 per hour
Join a global biopharmaceutical company committed to healthcare solutions from prevention to treatment. They turn scientific discoveries into medicine to improve human health. Every day they dedicate their most important resource, the people, to support patients and families through their health journey.

  • Responsible for the coordination and execution of multiple website/mobile related projects ensuring consistency with brand strategy and business objectives
  • Works in partnership with internal and external teams to deliver web projects on time and budget through effective management of the project timeline, issues, risks, dependencies, and deliverables
  • Has a good understanding of web best practices including user experience, SEO, A/B testing, and website performance optimization
  • Drives customer-centric service delivery, quality production, and optimization for impact and efficiency
  • Maintains high-quality data in and leverage analytics to drive data-driven decisions
  • Manages production agency/vendor management and UAT team to coordinate approval for launch
  • Adheres to processes and standards for campaign management and assess operational metrics in order to prioritize work and develop business-focused recommendations
  • Delivers Operational Excellence by identifying and implementing process improvements and informing standards that enable great customer experience
  • Uses expertise to influence overall service roadmap and portfolio
  • Tests pilots and drives adoption of new capabilities
  • Deep familiarity with service production marketing technology, processes, and tools
  • Experience with website management tools like AEM, Google/Adobe Analytics, JIRA, Confluence is highly desirable
  • Digital marketing knowledge and experience in multichannel/digital marketing preferred
  • Ability to apply data and analysis to drive decision making
  • Strong project management skills to meet goals within constraints of time and budget
  • Attention to detail to ensure quality and consistency of deliverables
  • Adept at vendor/agency management to maintain healthy partnerships and deliver operational excellence
  • Learning mindset and ability to identify/apply learning to other situations
  • Experience in the software, Client, pharmaceutical or biotech industry preferred
  • Bachelor's degree
  • 3-5+/5-8+ years' experience working in digital/software marketing, web production, marketing technology, or marketing operations related functions
  • 3+ years' experience in digital marketing, preferably Web/Mobile