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Provider Data Representative (TX)
Ref No.: 20-03431
Location: Denison, Texas
Provider Data Representative

First week will be Mon – Fri 9 – 4. Afterwards, we will be moving to 8 - 430 WAH due to COVID-19; will need to return to the office once requested Candidate will receive full WAH set up, including tower, monitors, mouse, keyboard, phone, etc.
Openings: 12
Contract: 09/14/2020 to 08/30/2021 (Contract to Hire!)
Pay: $13.27 per hour. Weekly pay and Benefits!

KEY RESPONSIBILITIES: (Duties may include, but not limited to all or some of the following)
  • The Provider Services Representative position is an entry-level position in the National Contracting Unit that supports the department with clerical work and data entry.
  • Opening, assessing, scanning and entering incoming mail, email and faxes.
  • Outreach to Providers to obtain required documentation and additional information when needed.
  • Setting up new applications, entering notes
  • Delivery of faxes via email.
  • Assigning scanned documents to correct file.
  • Handling, distribution of emails.
  • Provide customer service and support to Dental providers, and other internal departments.
  • Performs other duties as assigned.
  • Attention to Detail - Focuses on details to obtain a quality work product.
  • Independent Decision Making – Consider multiple sources of information to make informed decisions independently.
  • Adaptability and Flexibility - Adapts to changing business needs, conditions and work responsibilities.
  • Development and Continual Learning - Displays an ongoing commitment to learning and self-improvement.
  • Responsiveness - Provides timely and accurate responses to internal and external parties
  • Professionalism - Emulates a professional image, works well with all clients, colleagues and claimants.
  • Confidentiality - Possess high level and regard to confidentiality
  • Teamwork - Promotes cooperation and commitment within a team to achieve goals.
  • Able to multi-task, establish priorities
  • Complete task assignment timely and comply with process requirements
  • Excellent verbal and written communication skill
  • Proficiency with MS Word and Excel; computer experience using dual monitors and multiple windows.
  • High School Diploma/GED required.
  • English Read Write Speak