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Enrollment/Billing Senior Representative
Ref No.: 20-03418
Location: Bethlehem, Pennsylvania
Enrollment/Billing Associate Analyst

Address: Remote to start, must be willing to work in office if needed at 1455 Valley Center Parkway, Bethlehem PA
Hours: Monday - Friday between 8:00am-5:00pm

Pay: $16.00-$19.00/hour paid every Friday (unknown until first submission)
Contract Length: 08/10/2020 to 12/03/2020 (extension and permanent placement based on attendance and performance)
Openings: 3

  • Delivers specific delegated Enrollment/Billing tasks assigned by a supervisor.
  • Provides financial related support for banking and/or billing related functions to new and/or existing accounts.
  • Sets up, manages, reconciles, processes, and/or balances bank and/or customer accounts.
  • Researches problems and negotiates with internal/external customers, banks, vendors, and/or partners to resolve moderately complex issues.
  • Creates, analyzes, and responds to standard and/or non-standard reports.
  • Bills and/or collects outstanding/delinquent payments or issues payments.
  • Researches and identifies trends and develops and implements methods to improve results.
  • May support larger markets and/or National Accounts.
  • Completes day-to-day Enrollment/Billing tasks without immediate supervision, but has ready access to advice from more experienced team members.
  • Tasks involve a degree of forward planning and anticipation of needs/issues.
  • Resolves non-routine issues escalated from more junior team members.
  • Organization
  • Focus on Detail
  • Multi-tasking
  • Oracle (preferred/not required)
  • Excel
  • Math
  • Insurance background is helpful.
  • Ability to pass 7-year county background check and urine drug screen (medical marijuana card accepted)
  • High School Diploma