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Partner Operations Manager, Creator Services
Ref No.: 20-02997
Location: Seattle, Washington
Job Title: Partner Operations Manager, Creator Services (Gaming - NA)
Location: Seattle, WA
Pay Rate: $47.44/hr. (W2 Only)
Benefits: Health insurance, 15 days PTO, accrued paid sick leave, free meals/snacks/beverages, access to onsite services & more!
Schedule: M-F, full-time (40 hours); W2, 6+ month contract
*Opportunity for extension or conversion based on performance and business needs*
 
Partner Operations Manager, Creator Services (Gaming - NA)
SUMMARY
  • Our client is looking to grow its Games Partnerships team with a Partner Operations Manager who will act as a primary operational point of contact to help onboard creators and support them on an ongoing basis. The Games Partnerships team manages strategic relationships with Gaming Creators in the Gaming Industry for public content on ********.
  • This will be an operationally intensive role working with various internal processes and systems to keep the business running.
  • You will work internally and externally with key stakeholders of Facebook Gaming and be a key point of contact for operations in North America. This is a contingent role based in Seattle.
 
RESPONSIBILITIES
  • Act as the primary POC for the creator onboarding process including data collection, evaluation, and input.
  • Utilize various internal tools to help onboard and support creators on an ongoing basis.
  • Process contract changes on a regular basis and where needed (eg. sending new contracts, renewals, terminations).
  • Maintain internal databases and ensure data is input in a timely manner with minimal errors.
  • Assist SPMs with troubleshooting onboarding and payment-related issues for the Games Partnerships team
  • Work closely with cross-functional team members to drive operational improvements for the region
  • Lead various other ad-hoc initiatives to support the gaming video business as needed.
 
Minimum Qualifications
  • 3+ years of experience
  • Bachelor's degree or equivalent experience
  • Avid Facebook and Instagram user, and knowledge of both products as a user and gaming creator
  • Strong operational prowess with experience in project management and process improvement
  • Extremely organized and detail oriented mindset
  • Self-starter, intellectually curious and creative individual comfortable operating in a fast-paced, ever-changing environment
  • Passion and love for games and gaming video