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Learning Operations Analyst II
Ref No.: 20-02595
Location: Austin, Texas
Tailored Management is seeking a candidate to join the world's largest social media network who enables over a billion users to openly connect with friends and family, share content, and explore the world. You'll have the opportunity to work with great people, tackle big challenges, and make a real impact – while being your unique, authentic, self at work!

Title: Learning Operations Analyst II
Location: Austin, TX
Duration: Project through 05/2021 with the opportunity for an extension!
Health Benefits + PTO

  • Maintain project plan and complete operational processes and deliverables to help ensure effective, trouble-free e-Learn and in-person course launches to our targeted audiences
  • Actively and effectively partner with Legal L&D Program Managers and Legal SMEs to support new and ongoing course deployments
  • Document and provide course deployment requirements (e.g. reoccurrence) which informs the correct course configurations and assignment of course curriculums
  • Draft and maintain course playbooks, key deployment changes, course requirements, and other standard operating procedure documents
  • Track and report course key metrics and performance measures to key stakeholder as required

  • Strong experience with Learning Management Systems (Cornerstone big+), Google cloud applications, and Microsoft Office
  • Detail-oriented, data-driven, and customer-focused professional who can pivot priorities based on changing business needs
  • Serve as a course administration expert to our primarily Legal partners to help drive our course deployments
  • Create and manage a project plan used to evaluate and execute complex assignments
  • Utilize systems and tools (Smartsheet, Quip, Salesforce, Google G Suite, etc.) to create efficiencies in work.
  • Understand and apply comprehensive learning operations knowledge to execute effective course deployment strategies to global audiences.
  • Strong and effective in written, verbal, and presentation skills
  • Bachelor's degree or 5 years of related experience
  • Strong experience with Learning Management Systems, Google cloud applications, and Microsoft Office
  • Project management and process improvement experience