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Business Systems Analyst III
Ref No.: 20-02246
Location: South San Francisco, California
Job Title: Business Systems Analyst III
Location: South San Francisco, CA 
Pay Rate: Negotiable

Position Overview:
This Business Analyst role will be part of the Personalized Healthcare (PHC) Informatics (IX) Common Services Team that provides global technology solutions to enable the PHC Vision and Strategy. The Business Analyst will be responsible for:
  • Collaborating with Project Managers, Architects, Engineers, Developers, and User Experience Designers on scope, solutions, constraints, and risks.
  • Analyzing business scenarios that may potentially be solved by implementation of automated systems and/or modifications to business processes.
  • Providing expertise in evaluation, development, and deployment of systems and/or processes.
  • Being accountable for documentation, which may include, but is not limited to:
    • User Requirements
    • Functional and/or technical specifications
    • Process flow diagrams
    • Training documentation and/or work instructions
    • Computer System Validation documents
  • Developing technical documentations and SOPs
  • Managing communications with multiple business units as well as with internal IT cross-functional teams
  • Demonstrates knowledge of current GxP requirements and documentation standards, with the ability to write validation documentation.
  • Demonstrates proficiency in generation validation documents like Specifications and Test Protocols.
  • Facilitate and/or support customers in UAT planning and execution.
  • Demonstrates proficiency in Microsoft Office applications, Google Docs, Google Sheets, and Google Slides.
  • Demonstrates ability to explain complex concepts with clarity and simplicity.
  • Demonstrates ability to perform detail-oriented work with a high degree of accuracy.
  • Demonstrates ability to think critically, and develop resolutions to open topics.
  • Demonstrates strong verbal, written, and interpersonal communication skills.

Key Skills Required:
  • 5-7 years experience as an IT business systems analyst and a demonstrated ability to work in fast-paced, high-growth environment in various phases of project design, launch, and implementation
  • Prior experience supporting/building data solutions in AWS, GCP, and Azure.
  • Prior experience in supporting data management solutions and data lakes in AWS Cloud.
  • Experience and understanding of application development methodology - including Agile and Waterfall approaches, functional requirements, process modeling and re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations.
  • Prior experience developing technical documentation
  • Demonstrated ability to work in fast-paced, highly ambiguous, and evolving environments
  • Excellent written and verbal communication skills; able to quickly produce clearly written, well-organized documentation; excellent presentation and meeting facilitation skills
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Demonstrated ability to quickly learn the business in unfamiliar areas and to work with a diverse team in a fast-paced environment
  • Nice to Have: Expertise in creating source-to-target mapping (STM) related to building data ingestion pipelines/ELT Workflows.
  • Nice to Have: Experience using workflow visualization tools (LucidCharts, etc.) and Project Management tools (JIRA, etc.)