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PV Operations Associate I
Ref No.: 20-02108
Location: South San Francisco, California
Operations Associate I
Contract: 7 months

Duties:
  • Supports all MAP Operations related activities.
  • Perform reconciliation related activities for Market Research Patient (MAP) support programs and responsible for tasks related to MAP Global Tracking Tool (GTT) to ensure continuous data integrity.
  • Run operational metrics reports on a routine basis, identify follow-up’s required, and work with the appropriate PV Operations head and/or vendor lead to ensure appropriate follow-up is completed.
  • Oversees operational aspects of US MAP Service Provider Qualification Process including: curation and upkeep of US MAP Service Provider qualification portal, ensuring consistency and fidelity of all Service Provider lists, management and assignment of new assessments to PV Operations head and/or vendor lead
  • Responsible for executing Source Data QC (SDQC) of in scope MAPs on a quarterly basis. This includes: a) Communication with MAP vendors; b) management of vendor conducting SDQC, including appropriate QC; receiving, QC and tracking data files.
  • Supports all study management related activities
  • Responsible for oversight, triage, and tracking of incoming study document review request
  • Responsible for performing Case Transmission Verification (CTV)
  • Ensuring all USMA studies have been reviewed by PV Clinical Group
  • Performs Outbound Submission and Tracking (OST) for literature ICSRs and submits relevant documentation to health authority
  • Identifies compliance trends and formulates action plan as needed to address compliance issues.

Skills:
  • Ability to translate complex data trends to actionable steps
  • Demonstrates strong business expertise related to PV environment
  • Works effectively, independently and collaboratively.
  • Strong organizational skills, detail oriented and adapts in a fast paced, changing environment.
  • Demonstrates ownership, initiative and accountability.
  • Excellent communication skills, both written and verbal.
  • Able to translate complex tasks and execute in a timely manner to ensure compliance
  • Ability to prioritize tasks in a timely manner.
  • Ability to interact effectively in a multifunctional, multidisciplinary team setting.
  • Sound decision making abilities as demonstrated by systematic gathering of information, appropriately assessing the complexity of issues, and prioritization of tasks in a timely manner within the scope of responsibility.
  • Ability to actively exchange knowledge and ideas.
  • Demonstrates leadership skills.

Education:
  • Minimum Bachelor’s degree (Preferred)
  • Degree in Life Science or related field (Preferred)
Experience, and Other Requirements:
  • Demonstrates expertise in computer skills and database experience (i.e Microsoft office Suite) (Preferred).
  • Writing experience; science/medical writing highly desirable.
  • Ability to travel as required