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Dummy Req - Oriskany, NY
Ref No.: 20-00632
Location: Oriskany, New York
Pay Rate : $ 13.87 /Hour
TITLE: Customer Service Representative
LOCATION: Oriskany, NY
START DATE: 2/17/2020
PAY RATE: $13.87/hour

KEY RESPONSIBILITIES:
  • Respond to customer requests via telephone or email
  • Research requests regarding products, policies, claim status, basic procedures, etc.
  • Process transactions and refer requests for other policy modifications to appropriate areas
  • Enhance and strengthen relationships with customers using strong communication skills, keen listening skills and empathy
  • Support special product and/or service campaigns as needed
REQUIREMENTS
  • High School Diploma or equivalent required
  • Customer service experience, call center highly preferred
  • Strong communication and listening skills
  • Must be good with computers and navigating different systems