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Provider Relations Associate Analyst
Ref No.: 19-07698
Location: Denison, Texas
Title: Provider Relations Recruiter
Department: Dental National Contracting Team
Location: Denison, TX 75020
Hourly Rate: $13.00 - 15.00 / hour for initial contract period – potential for commission, dependent upon performance
Hours: 8:00am-4:30pm, with potential to work 9:00am-6:00pm on occasion, Monday through Friday
Timeline: ASAP – 07/31/2020, with extension based on performance and attendance during initial period
* Candidates will have monthly performance and attendance goals

Job Description:
The Provider Relations Analyst is responsible for researching and identifying qualified health care providers, making contact to develop relationships with the provider and office staff, conduct negotiations and discuss contract terms within established guidelines and ultimately obtain new contracts to meet business needs.

As a Relations Recruiter you will explain the health plan policies and procedures to these professional healthcare providers, resolving any types of disputes and ensuring compliance with policies and procedures. Analysts will receive a list via excel spreadsheet, researching this list to perform initial outreach. They will then analyze the information to secure an offer and agreement, following up with individuals and conducting necessary negotiations to obtain the agreement with the provider. Additionally, they will be responsible for collecting and submitting necessary paperwork to add the
provider to the global network.

Key Qualifications:
  • High School Diploma
  • Candidates should have strong computer skills as multiple programs and screens are used
  • Must have strong analytical problem solving, verbal communication and negotiation skills
  • Experience utilizing Microsoft Excel to review information and utilize for contact purposes
  • Experience in an inbound/outbound call center setting, with comfort performing outbound calls to healthcare providers and professionals associated with the organization
  • Ideal experience in reviewing contracts and/or legal documents, medical charts, and confidential information for accuracy and detail