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Medical Administrative Senior Representative
Ref No.: 19-07222
Location: Atlanta, Georgia
Duties:
7 total positions on this req and 1 position will be filled by returning worker. These positions are strictly onsite in Atlanta, GA

The Administrative Support Specialist works under the direction of the Quality Clinical Management Senior Supervisor and other *** personnel. The position includes significant phone/fax outreach to obtain medical health records from medical provider offices. The position requires strong communication, computer and clerical skills. Daily activities includes tracking outreach, receipt of medical records and invoices, phone/fax outreach results, and location demographics electronically. Other daily activities include the ability to manage large amounts of data electronically, file documents in electronic filing software, faxing, scanning, and abstracting documents from electronic storage devices. Previous experience in Microsoft Office Suite (i.e., Outlook, Excel, and Word) required. Previous call center experience preferred.
Skills:
The candidate will possess:
Strong computer skills, (e.g., Data entry, Microsoft Word and Outlook, Excel, PDF, Skype, Outlook)
Must be comfortable using multiple computer systems including working with dual monitors.
Excellent communication skills (written and verbal)
Must be able to perform internet research and research using *** proprietary software systems
Must be detail oriented
Must demonstrate tenacity to obtain the medical records
Must have knowledge of medical terminology
Must be a quick learner, who can demonstrate the ability to follow multi-step instructions, be a problem solver, and adhere to department protocols
Ability to work independently and in team environment
Education:
High school graduate or GED equivalency.
Experience with Microsoft Office Suite (i.e., Outlook, Excel, and Word) required.
Previous call center experience preferred.
Medical Assistant or Clinical Administrative Assistant experience preferred.
Languages:
English Read Write Speak